Welcome to Fashion Forever We are committed to providing you with the best possible shopping experience, including clear and reliable information regarding our shipping policies.
Order Processing
- Processing Time: All orders are processed within 5 to 7 business days. Orders are not shipped or delivered on weekends or holidays.
Order Tracking
- Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can track your order using the tracking number provided.
Shipping Delays
- Unexpected Delays: We strive to deliver your order within the estimated time frame. However, shipping delays may occur due to factors beyond our control, such as customs delays, weather conditions, or carrier-related issues. We will notify you promptly if there are any significant delays with your order.
Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us at [Customer Support Email] with your order details. We will work with the carrier to locate your package or provide a replacement if necessary.
- Damaged Packages: If your package arrives damaged, please take photos of the damaged packaging and items and contact us at [Customer Support Email] within [X] days of receiving your order. We will assist you in filing a claim with the carrier and provide a replacement if needed.
Contact Us
If you have any questions about our shipping policy, please contact us at:
- Email: [Customer Support Email]
- Phone: [Customer Support Phone Number]
Thank you for shopping with Fashion Forever We appreciate your business and are here to ensure your satisfaction with every purchase.